Terms of Services
Welcome to Voya, the AI-powered travel chatbot operated through WhatsApp and accessible via askvoya.com. These Terms of Service (“Terms”) govern your use of Voya’s services. By accessing or using our chatbot, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use Voya.
1. Overview of Services
Voya provides automated travel assistance through WhatsApp, including:
- Travel recommendations and ideas
- Flight and hotel suggestions
- General travel advice and destination insights
- Links to third-party booking platforms
Note: Voya does not act as a licensed travel agent or booking provider. All travel purchases or
reservations are completed through third-party services.
2. Eligibility
You may use Voya only if:
- You are at least 16 years of age (or the age of legal majority in your jurisdiction)
- You have an active WhatsApp account
- You accept and agree to these Terms and our Privacy Policy
3. User Obligations
You agree to use Voya lawfully and respectfully. You must not:
- Use the chatbot for illegal, abusive, or deceptive purposes
- Share false, harmful, or misleading content
- Attempt to interfere with, exploit, or reverse-engineer our chatbot
- Use automated tools to access or spam the service
4. Accuracy of Information
Voya uses AI to generate travel-related responses. While we strive for accuracy, information
provided may occasionally be outdated, incomplete, or incorrect. Always verify key details—such as
prices, availability, and entry requirements—with official sources or booking providers.
5. Third-Party Services
Voya may suggest or link to third-party travel providers (e.g., airlines, hotel platforms, booking
engines). Your interactions with these services are subject to their own terms and privacy policies.
askvoya.com is not responsible for third-party content, services, or transactions.
6. Intellectual Property
All content on Voya, including chatbot design, brand elements, and generated content, is the
property of askvoya.com or its licensors. You may not reproduce, distribute, or reuse any content
without written permission.
7. Suspension or Termination
We may suspend or terminate your access to Voya at any time if we believe you have violated these
Terms or misused the service.
8. Disclaimers
Voya is provided “as is” and “as available.” We do not guarantee:
- The accuracy or completeness of responses
- That the chatbot will be error-free or uninterrupted
- Any specific results from using the service
We disclaim all warranties, express or implied, to the maximum extent permitted by law.
9. Limitation of Liability
To the fullest extent allowed by law, askvoya.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Voya. This includes, but is not limited to, losses from booking errors, travel disruptions, or miscommunication.
10. Changes to These Terms
We may revise these Terms at any time. Updates will be posted at https://askvoya.com/terms.
Continued use of Voya after changes are posted means you accept the revised Terms.
11. Contact Us
If you have any questions about these Terms, please reach out:
Email: support@askvoya.com
Website: https://askvoya.com