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What is Voya AI Travel Assistant?
Voya AI Travel Assistant is a WhatsApp-based chatbot for travel agencies. It automates itinerary
alerts, answers common traveler queries, collects reviews, and supports multilingual
interaction—available 24/7.
How does it send travel notifications?
By uploading your itinerary in PDF or XLS format through Voya’s cloud control panel and adding
travelers’ WhatsApp numbers, Voya automatically sends timely reminders about flights, hotel check-
ins, meals, and activities—no manual effort required.
Which languages does it support?
The chatbot responds in 58 languages, including all major Indian languages, ensuring seamless
communication across global traveler segments.
Can it handle traveler questions?
Yes, Voya handles 70–80% of routine traveler queries instantly (e.g., “What’s my plan?”,
“Temperature in Leh?”, “Suggest a night club in Bali”), reducing pressure on support teams.
Does it collect reviews?
Absolutely. After the trip ends, Voya automatically gathers reviews for hotels, activities, and
destinations. This feedback is compiled into reports to enhance service quality.
How does Voya help my travel agency?
- Cuts Costs & Workload: Automates reminders and queries, freeing staff for complex tasks.
- Boosts Engagement: Personalized responses and behavior insights enhance bookings.
- Faster Setup: Just upload itineraries and contact lists—no coding or apps needed.
Is it easy to set up?
Yes—just:
- Register and access the cloud dashboard.
- Upload your itinerary files.
- Generate and customize notifications.
- Add traveler contacts.
Everything is managed via the web interface—no installations or tech skills needed.
What reporting features are included?
Voya provides an inbox UI to monitor traveler-AI interactions. It offers analytics on queries,
sentiment, and review reports—helping refine marketing and service strategies.
Does Voya AI operate globally?
Yes. It supports travelers worldwide through WhatsApp integration and multilingual capabilities,
ensuring 24/7 service across time zones.
How is Voya AI Travel Assistant priced?
Voya operates on a credit-based pricing model. Each credit corresponds to message usage and is
calculated based on:
- Messages sent within India
- Messages sent outside India
The number of credits used depends on the volume and destination of WhatsApp messages sent to
travelers. This flexible model ensures you pay only for what you use, based on your customer reach.
What are typical use cases from travelers or agencies?
- Query itinerary details ("What’s my plan?")
- Ask about local conditions ("Temperature in Leh?")
- Seek recommendations ("Suggest me night club in Bali")
- Inquire logistics ("Tell me my flight PNR number")
These are all handled in real time via the chatbot.
Let’s read user reviews
Testimonials
Karan
Travel Entrepreneur
Vipul
Travel Consultant & Business Owner
Rakesh
Destination Specialist
Rajiv
Holiday Architect
Let’s read user reviews
Testimonials
“Since introducing our Voya AI-powered travel agent, we’ve seen a dramatic increase in traveller satisfaction. Clients tell us how seamless their journeys feel — from personalized itineraries to real-time recommendations during the trip. Many say it’s like having a travel expert in their pocket at all times.”
“Customers love that the Voya AI gives them freedom without losing structure. They can follow their itinerary or pivot last-minute — either way, the system keeps everything smooth. It’s helping us blend automation with human touch in a way that builds real trust.”
“One of our clients, a joint family from Pune, planned a 15-day trip to New Zealand. The AI assistant sent seamless notifications about activities, allocated shopping time for the elders, and coordinated meal timings. They returned raving about how effortless and enjoyable the entire trip was. We’ve never consistently received such positive feedback.”
“Whether it’s a honeymoon in the Maldives or a group trip to Kashmir, our clients are enjoying a much more personalised experience thanks to the Voya AI assistant. They said they felt independent yet supported the whole way. It’s helping us bridge the gap between generations in travel.”

Karan
Travel Entrepreneur

Vipul
Travel Consultant

Rakesh
Destination Specialist

Aditi
Holiday Architect
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“ I was absolutely blown away by the quality of the content generated by this AI Text website. As someone who has been working in content creation for years, I can honestly say that the level of sophistication and accuracy. “
“ I was absolutely blown away by the quality of the content generated by this AI Text website. As someone who has been working in content creation for years, I can honestly say that the level of sophistication and accuracy. “
“ I was absolutely blown away by the quality of the content generated by this AI Text website. As someone who has been working in content creation for years, I can honestly say that the level of sophistication and accuracy. “
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Let’s read user reviews
Testimonials
Karan
Travel Entrepreneur
Vipul
Travel Consultant & Business Owner
Rakesh
Destination Specialist
Rajiv
Holiday Architect